巨书的日期又变了，01/30/10

koal

受不了了，明天就18号了。

JeanYang

唉。。盼啊盼。。

misslatte

终于回了封稍微有用点的信
说是12月14号开始发货，但是tm还是拿不到Fedex的tracking number

TLMJ

30# misslatte

唉..對tm的cs不報希望了...
估計都是按關鍵字組織的語言來回復。。
tm既然都承諾了圣誕前送到..就應該要做到啊!!..
真的煩死了..沒剩幾天了....

xqshu

终于回了封稍微有用点的信
说是12月14号开始发货，但是tm还是拿不到Fedex的tracking number
misslatte 发表于 2009-12-18 06:59

如果14号真的发货了的话，那应该很快就能收到了，但是tm也没有给个通知，让人好着急啊

maimails

35# misslatte
14号发货。。。今天都18号了     tracking number啊  什么时候才能收到~~~~~~~~~~~~

陈小韩

我昨天给TM发的:
Why you postpone the event date again and again?I remember it is 12/25/2009 at the beginning,then to 12/31/2009,and now 01/30/2010,without any explanation!!Is there anyone could tell me what happend?This book has already been lauched over 10 days,and many other MJ fans received their Opus ordered from other place.

You promised that I can get my bood before this Chritmas,now it is only one week away from that day,please let me know when you will send the book out!!

I will go on with the complaint until you give me an useful reply.

陈小韩

这是今天早上收到的回复:
As publisher of The Official Michael Jackson Opus, the Opus Media Group would like to take this opportunity to thank you for your contribution to the extraordinary and unprecedented demand for what we believe is a fitting tribute to a true legend.

We wanted to provide you with a delivery update for your Opus. Following the hugely successful launch of The Official Michael Jackson Opus in Los Angeles earlier this week, inclement weather conditions and customs intervention have caused us to adjust our shipping schedule slightly for the Opus. Below is the updated Opus shipping schedule:

For Opus orders placed before December 1:
Rest assured that your Opus will be delivered well before Christmas and, in the majority of cases, by December 18 2009. To help you better track your package, once your order is fulfilled, you will be sent a shipping email and tracking code from Fedex, either later today or early next week.

For Opus orders placed December 2 and after:
Opus Media Group will make every effort possible to ensure these are also delivered before Christmas, but we can only guarantee delivery before Christmas for orders placed before December 1. To help you better track your package, once your order is fulfilled, you will also be sent a shipping email and tracking code from Fedex.

We know your Official Michael Jackson Opus will provide you with beautiful and lasting memories of Michael Jackson. We sincerely thank you for your patronage and your patience.

Have a great holiday.

Sincerely,

Opus Media Group.

customercare@michaeljacksonopus.com

陈小韩

绝对的例行公事.

不过,我想起来一个事,之前在这边团中文版太空步的时候,也比预期的时间晚了很多,也是出版社自己委托卓越代发货的,可能有点组织不力,或者别的什么问题(一时要发货的太多之类的),反而比别人待书本上架后自行购买更晚到手.

如果真的也是这样,觉得有点可以理解.

但他们太可恶了,没给个解释!!

LOUMJ

我也是啊好失望

veronicahikaru

我八月就订了，也没信。。。

veronicahikaru

刚看见了有封email，好像是延期了

陈小韩

为什么在美国的客户就收到了呢?这么鄙视中国人吗?书还是made in china呢,他们为什么不把中国客户的订单直接从中国发货得了呀,还要搞个出口转内销,唉.

崇囝囝

我這邊有朋友在書局訂已經收到了,,,怎麼跟官方訂的還比較衰....囧~~~

zhu

这些该死的！！！