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本帖最后由 nellsky 于 2011-1-10 01:43 编辑
我的新专是12月3号寄出的，至今未到，怀疑已失踪，前两天万般无奈下发信给Sony让他们改寄香港亲戚家，因为美国到香港也就两天而且不存在翻译地址出错的问题。谁知Sony这厮这么答复。总结起来，就是一堆的“not possible”, 并说香港不是中国，是别的国家。下面是他们的来信：
Thank you for contacting MyPlay Direct.
I'm sorry to inform you that it is not possible to change address to a different country from the order placed. Please get back to us with the address of the country from where the order is originally placed so that we can better assist you.
Also, at this point of time is is not possible to change the size of the T-shirt. I suggest you exchange your T-shirt after your order is delivered.
Thank you for choosing MyPlay Direct.
Sony Music Digital
C36I
Glen
我愤怒之下这么回他们：
Hello,
Why tell me so many "not possible"? I am very disappointed and angry at your service. OK,I accept the L size T-shirt.But why can not to Hongkong. Don't forget, Hongkong is not other country, It belongs to China for long! And I know this kind of pounch will be via HK and the transit time is much shorter and safety because if to China the local post office need to translate the address they may translate to the wrong address. I just want to receive my mail quickest intead of waiting for another one month or lost again! Besides, that Hongkong address is my relative's home. I really hope you could provide your customer a helpful optional assistance.
So, I need my mail to below address soonest.Tks
Receiver: xxx
Address:xxxx, Hongkong
Sony的回复如下，坚持香港是the country，我真快被他们折腾得没气了。也许在他们系统就是这样设置的
I am sorry for the inconvenience. For an order to be successfully shipped the billing address country must match the shipping address country. An order would not ship if the billing address country and the shipping address are different. I am sorry to inform you that we cannot make any changes to the country, as you have requested.
Please get back to us if you wish to receive a refund.
Thank you for choosing MyPlay Direct.
Sony Music Digital
C36G
Dennis
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谢谢你！永远的空翻少年！
狗仔卡
发表于 2011-1-9 08:09:34
变色卡
显身卡
发表于 2011-1-9 09:25:10
发表于 2011-1-9 09:52:01
